There is a bundle of concepts lingering in the mobile application development and you must have heard of these especially the “Behavior Driven Development” and “Test Driven Development” but do you know what “Support Driven Development” really is? Let’s first have a look at the definition of “Support Driven Development” given by the founder of this concept – Kevin Hale
“Injecting humility, accountability, and responsibility into the development process by making sure the creators are also the supporters. If I’m going to build this, how does it affect me later when I have to support the user?” – Kevin Hale
Well, this is a bit tricky, right? In a simple notion, you can say that Support Driven Development is the process that helps you develop a product aligned with customer’s needs as you modify your project at every phase as per the suggestions and demands of the users. To get a clearer picture, have a look at some of the benefits that Support Driven Development brings to your project/product.
Benefits of Support Driven Development:
The benefits of Support Driven Development are many and to name a few, here is a short list:
Accelerates Product Knowledge:
There is Nothing that can throw a reasonable amount of light on the strengths as well as weaknesses of a product or service better than a user or a customer. The reason is that they are people who actually use that particular product and analyze it.
Helps improve the Product:
The collab between the product’s maker and the user is very important. Support Driven Development also offers this kind of collaboration.
Helps the developer become active and involved to a greater extent in the product
It is normal human behavior that when a person has to support his own work, he tries to give it the best shot and as soon as they know they are lacking somewhere, they find the way around to fix the issues coming up. These two factors together make the development more active and involved in the product.
Improvise Support Mechanism
Developers with the technical knowledge bring new ideas to automate support mechanism to the best possible level. This enhances the quality of support provided to customers and improves the ways of Support as well.
Brings happy Customers
With a constantly improving product, great attention, and quality Support, the Support Driven Development brings a happy customer.
Knowing all these benefits, we offer Support Driven Development in addition to the Test Driven Development and Behavior Driven Development. So, if you have any project in hand knock at us and we will accompany you to take your project from inception to completion.
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