Bookafy

Highest rated online appointment scheduling software on Capterra, won category leader award on getApp.com and was featured at Appsumo.com

CHALLENGES
Scalability
Over the past 4 years, we got thousands of new users every single day. To handle enormous traffic with zero downtime and frequent feature additions, we had to design a robust and highly scalable architectural infrastructure for Bookafy.
Continuous Improvement
Adding new features at an early stage, while keeping workflow of existing users untouched was a tricky job. Using limited resources of an early-stage startup to support live users’ issues and adding new features required great micromanagement.
Product Evolution
Users’ feedback pushed Bookafy towards an evolution. We had to retain our users by incorporating their feedback quickly while keeping all feedback inline with the core idea of software.
Multi TimZone
Due to a global user base in different time zones and people using Bookafy to book their appointments across the globe in different time zones, Bookafy needed to offload users for taking care of time zones while booking their appointments.
RESULTS
Bookafy has around 3000 paid users now out of 5000 total active users. It is evolving with new features and its growth indicators are pointing towards great success.
SOLUTIONS
Scalability
As scalable infrastructure design is our core expertise; we designed robust infrastructure that split write and read operations and divided load in multiple nodes through the load balancer to ensure the system’s 24 x 7 availability.
Continuous Improvement
Our project management process helped us in establishing proper L1 and L2 support for existing users. Issues were reported via different channels like emails and calls, and our experienced project managers were always busy analyzing issues, their depth in user’s workflow and all possible outcomes of their fixes.
Product Evolution
Users’ feedback was the top priority of Bookafy. We restructured our design, changed workflow and provided customized user experience for non-paid customers; still, we kept the pace of enhancements steady.
Multi TimZone
Our project management process helped us in establishing proper L1 and L2 support for existing users. Fixing any issues faced by users remained our top priority, along the course.

Recurring Appointments

Schedule recurring meetings to repeat daily, weekly, monthly, or yearly. You can customize recurring appointments.

Calendar Integration
Connect with up to six of your Google, Outlook, Office 365 or iCloud calendars so you’re never double booked 

Admin Control

Centralized staff calendar allow organization to mange appoitments efficiently

API + Webhook

Custome API and webhook allows you to integrate rebust appointment engine with your platform

Customizations

Customize platform according to your needs and remove Bookafy brand to aligin with your brand

Integration with Software:

Bookafy integrates with a number of other software products that are the world’s best.

WIREFRAMES

Technology stack

Development

ios

  Swift 4

Android

Kotlin/Java 7

Backend

Web (Admin panel)

Node JS8

Angular 2

My SQL

Testing

Jira

 Confluence

Gitlab

  Jenkins

Crashlytics

Production

Production server:

AWS

EC2

S3

Apple Store

Bookafy Review

Casey Sullivan
Founder & CEO

I have been working with Salman and his team for a long time… they are doing great work and I highly recommend them. I have their team currently (and into the future) working on 2 projects including www.bookafy.com and www.socialyearbook.com They are delivering good quality work. Thank you!

Do you want anything like that?

Do you want anything like that?